Customer satisfaction is our priority. We offer a full refund on items that are
unopened and unused, returned in their original packaging with proof of purchase.

Please note that return shipping costs are the responsibility of the customer.

If your order arrives with visible defects, please photograph the item and contact
us immediately.

We will be in touch as soon as possible to resolve the issue.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands including Visa, Mastercard, American Express, and Discover.

Standard delivery within Kigali takes 2 to 3 business days. International orders typically arrive within 7 to 14 business days after dispatch.

If your order has not arrived within the expected timeframe, please contact us and we will look into it.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Yes. We offer a range of material colors and cultural materials to choose from, with guidance from our team.

Reach out to us to get started.

Current and available pieces are
listed in our Shop. Past collections can be found in our online lookbook.

If you are looking for something specific, reach out and we will do our best to help.

Resizing a ready-made piece takes 3 to 5 business days.
Any delays will be communicated in advance.

A top takes 1 to 3 business days. A full set or dress takes 2 to 5 business days.

Any delays will be communicated.

Last minute orders are accommodated where possible but are not advised.